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Cozzo Judge on cozzo.io
Cozzo the Canary waving hello

Hi, I’m Cozzo the Canary.

A canary in the coal mine for voice agents.

Did the agent do the job, or make it up?

Paste your own call, or start from a sample. Judge it against the script the business approved. Then read the score.

  1. 1Pick a call, or paste a transcript and the script.
  2. 2Judge it.
  3. 3Read the score, the verdict, and the main issues. Fix the prompt if you want a rewrite.
Test your own callJudge a call

Powered by NVIDIA Nemotron on Nebius

Start from a sample

Dental officeA new patient wants a cleaning, asks about Medicaid, and has a throbbing tooth.HVAC companyNo cooling, a gas smell, and a question about what a capacitor costs.Med spaA first-time caller wants same-day Botox, mentions pregnancy, and reports swelling.

Synthetic examples. Not real callers.

How scoring works

85 and above passes. 70 to 84 needs a person to look. Any serious miss fails the call. Live scores use NVIDIA Nemotron on Nebius: a fast read, then the score, and a second opinion only if you ask.

  1. Task completion30%

    The caller left with the booking, answer, or complete message the script requires.

  2. Factual accuracy25%

    Prices, hours, insurance, service area, and policies match the script.

  3. Escalation and handoff20%

    Safety issues, complaints, and human-only requests were handed off as the script says.

  4. Tone and empathy10%

    The agent was clear, polite, and appropriately warm.

  5. Made-up answers15%

    The agent did not invent prices, policies, diagnoses, or outcomes.